Cancellation Policy

Our company, Wellstechsolution, is dedicated to providing high-quality software solutions and services to our valued customers. We understand that circumstances may arise where a customer needs to cancel their purchase or subscription. Therefore, we have established a comprehensive cancellation policy to ensure a fair and transparent process.
If, for any reason, a customer wishes to cancel their purchase or subscription of our software products, they are entitled to do so within one (1) week of the original transaction date. To initiate the cancellation process, the customer must contact our customer support team and provide relevant details, such as their order number and reason for cancellation.
Upon receipt of the cancellation request, our team will review the request and assess eligibility for a refund. Refunds will be issued based on the nature of the customer’s action and compliance with our terms and conditions. It’s important to note that refunds may not be applicable in cases of unauthorized use, misuse, or violation of our terms of service.
If the cancellation request is approved, the refund will be processed within a reasonable timeframe, and the customer will receive the refund via the original payment method used for the transaction. Please allow for processing time, which may vary depending on the payment provider and banking institution.

In the event that a customer has already downloaded or accessed the software, they may still be eligible for a refund under certain circumstances. Our team will assess each case individually to determine the appropriate course of action.
We are committed to providing excellent customer service and ensuring customer satisfaction. If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact our customer support team for assistance.